Tag Archives: Emerald

Emerald is cross-searchable again

We are pleased to report that Emerald is once again cross-searchable in the e-Library. Apologies for any inconvenience that the lack of this feature may have caused.

Posted in e-Resources | Tagged , | Comments Off

Emerald accessible again via Athens

For the remaining time that Athens accounts are still active – ie until 31st July 2009, Emerald is once again accessible via this route. Apologies for the extended disruption to this service.

Posted in e-Resources, Urgent Updates | Tagged , , , | Comments Off

Emerald workaround for Athens

While the problems accessing Emerald via the MyAthens portal continue, we have been advised that it is possible to log in via Athens by going directly to the Emerald site, either, via the e-Library, or directly to http://www.emeraldinsight.com and following … Continue reading

Posted in e-Resources, Urgent Updates | Tagged , , , | Comments Off

Emerald problems via MyAthens

There are problems accessing Emerald fromMyAthens. We have resported this problem and will keep you posted. You can still access Emerald on campus via the e-library. Go to http://www.arts.ac.uk/library/e-library.htm and click on Find Resource.

Posted in e-Resources, Urgent Updates | Tagged | Comments Off

Emerald access problems resolved

Eduserv have confirmed that Emerald have released the fix for the recent Athens access-related problems, so users should no longer be experiencing any difficulties. Apologies again for the prolonged disruption to this service.

Posted in e-Resources | Tagged , , | Comments Off

Update to Emerald access problems

Eduserv have reported that Emerald were testing a fix for this problem last night which is continuing today (Friday 27th February). If this is successful they will be able it implement the fix later today or early next week. We … Continue reading

Posted in e-Resources | Tagged , , | Comments Off

Ongoing problem with Athens access to Emerald

Athens Eduserv have confirmed that there is an issue with the Emerald system. Technicians from both Eduserv and Emerald are investigating and hope to resolve the issue as soon as possible. We will keep you posted.

Posted in e-Resources, Urgent Updates | Tagged , | Comments Off