Tag Archives: Emerald

Emerald – intermittent service – 21/10/10

Posted on October 21, 2010 by pmellinger

We have been advised that the Emerald service will be intermittent today (Thursday 21st October) between 9.30 and 17.00 BST due to essential server maintenance. Should you have any queries regarding this, please contact support@emeraldinsight.com. We apologise for any inconvenience.

Posted in e-Resources | Tagged e-library, Emerald, login | Leave a comment

Emerald is cross-searchable again

Posted on August 4, 2010 by pmellinger

We are pleased to report that Emerald is once again cross-searchable in the e-Library. Apologies for any inconvenience that the lack of this feature may have caused.

Posted in e-Resources | Tagged cross-searching, Emerald | Leave a comment

Emerald – off-campus institutional login

Posted on July 6, 2010 by pmellinger

We are pleased to report that the Shibboleth login is now fully working for both on-campus and off-campus access to Emerald Journals. There is, however, currently a problem with cross-searching Emerald in the e-Library. For the time-being, therefore, you are advised … Continue reading →

Posted in e-Resources | Tagged Emerald, login, Shibboleth | Leave a comment

Emerald: off-campus institutional login

Posted on June 25, 2010 by pmellinger

Emerald have recently made some changes to their website. Currently, it is possible to access Emerald on-campus, without having to login. For off-campus use, please select the following: ‘Athens/Institutional login’ option: Then select the ‘UK Federation’ link: Then select ‘University … Continue reading →

Posted in e-Resources | Tagged e-library, Emerald, login, Shibboleth | Leave a comment

Emerald accessible again via Athens

Posted on July 17, 2009 by pmellinger

For the remaining time that Athens accounts are still active – ie until 31st July 2009, Emerald is once again accessible via this route. Apologies for the extended disruption to this service.

Posted in e-Resources, Urgent Updates | Tagged athens, e-library, e-Resources, Emerald | Leave a comment

Emerald workaround for Athens

Posted on June 5, 2009 by pmellinger

While the problems accessing Emerald via the MyAthens portal continue, we have been advised that it is possible to log in via Athens by going directly to the Emerald site, either, via the e-Library, or directly to http://www.emeraldinsight.com and following … Continue reading →

Posted in e-Resources, Urgent Updates | Tagged athens, e-library, e-Resources, Emerald | Leave a comment

Emerald problems via MyAthens

Posted on June 3, 2009 by sreed

There are problems accessing Emerald fromMyAthens. We have resported this problem and will keep you posted. You can still access Emerald on campus via the e-library. Go to http://www.arts.ac.uk/library/e-library.htm and click on Find Resource.

Posted in e-Resources, Urgent Updates | Tagged Emerald | Leave a comment

Emerald access problems resolved

Posted on March 4, 2009 by pmellinger

Eduserv have confirmed that Emerald have released the fix for the recent Athens access-related problems, so users should no longer be experiencing any difficulties. Apologies again for the prolonged disruption to this service.

Posted in e-Resources | Tagged athens, e-Resources, Emerald | Leave a comment

Update to Emerald access problems

Posted on February 27, 2009 by pmellinger

Eduserv have reported that Emerald were testing a fix for this problem last night which is continuing today (Friday 27th February). If this is successful they will be able it implement the fix later today or early next week. We … Continue reading →

Posted in e-Resources | Tagged athens, e-Resources, Emerald | Leave a comment

Ongoing problem with Athens access to Emerald

Posted on February 24, 2009 by sreed

Athens Eduserv have confirmed that there is an issue with the Emerald system. Technicians from both Eduserv and Emerald are investigating and hope to resolve the issue as soon as possible. We will keep you posted.