Urgent Updates

This category contains 182 posts

Chelsea Library closing at 5pm Friday 13th March

Chelsea Library will close at 5pm today due to unexpected staff shortage. We apologise for any inconvenience caused.

e-Library web page is back up

Access to the e-Library web page page has now been restored: http://www.arts.ac.uk/study-at-ual/library-services/e-library/ Apologies for the inconvenience that this caused.

Learning Zone @ec closure

The Learning Zone at LCC is closing tonight at 8pm due to staff sickness. Apologies for any inconvenience caused The silent Zone at LCC will remain open until 10.00pm

dawsonera download function currently unavailable – 21/01/15

  We have been advised that the dawsonera download function is currently unavailable. This issue is isolated and therefore content can still be accessed via the read online function. The dawsonera technical team are working to restore downloads and we … Continue reading

Saturday 3 January – Access to e-resources restored

We are pleased to report that access to e-resources has now been restored. If you do have any difficulties then please clear your browser cache and try again.

E-resources update Friday 2 January

IT Services are still working to restore access and we will update again as soon as we hear anything. Apologies for the ongoing disruption to access to e-resources.

e-Library and e-Resources currently unavailable

Due to an unexpected IT failure, access to e-Resources from either the e-Library or the Databases A-Z list will not be possible before the end of this week. The failure occurred at the beginning of the week and whilst IT … Continue reading

e-Library Search is back

We are pleased to report that results are once again being returned in e-Library Search. Apologies again for any inconvenience caused.

Problem with e-Library Search

Unfortunately, there is a technical problem with Explorit, which runs UAL’s e-Library Search. No results are currently being returned for all searches. This problem has been reported to the software providers as a matter of urgency. Further updates to follow. … Continue reading

Disruption to Library Services Saturday 15 November

Due to essential maintenance works to IT infrastructure there will be disruption to UAL Library systems services all day on Saturday 15th November 2014 with services expected to be brought back online between 7 and 9pm. During this time there will … Continue reading

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