Chelsea library will close at 5pm today due to unexpected staff shortage. We apologise for any inconvenience caused
IT access has now been restored to Wimbledon Library, so all services are working normally. Apologies for any inconvenience caused.
Unfortunately there is currently no network access at Wimbledon Library.
This is affecting all services: the IT room, self-service borrowing, OPACs, printing, phones etc. in the Library. Note that services in the rest of the building seem to be unaffected.
We will let you know as soon as we hear back from IT. Apologies for any inconvenience caused.
Library Services user satisfaction infographic [Screen readable pdf]
Key areas for improvement and development from your feedback
- Opening hours
- Local space issues, including planning for new Library Services spaces
- IT provision and support
- Resources in college Library Services spaces and for your courses
What has your feedback helped us to change?
- Increased opening hours across Library Services, both across the weekends and overnight. The pilot for Monday – Friday 24 hour opening at Kings Cross in 2015/16 was continued for 2016/17, and increased from 15 to 19 weeks. We are exploring the potential to offer 24/7 opening for the new Learning Zone at Camberwell from 2017/18. See our opening hours.
- We are making the best use of our current space and adding more seating / furniture where possible. We know our spaces are very busy and so it can sometimes be difficult to find a space to sit. At CSM we have a pilot to dissuade people from saving spaces then leaving them. We may introduce this in other libraries.
- We are working with colleges in planning new builds. The new Library at Camberwell will open next academic year and be will be bigger and better! There will also be a new Camberwell Learning Zone in the Halls of Residence.
- We shared your comments with UAL IT Services to improve IT services within Library Services spaces. We have been working hard together and have significantly improved IT provision. See our blog post on recent IT improvements.
- We are improving access to information resources with targeted stock selection for those courses where we have received negative feedback as well as buying items which you suggest. Our inter-site lending service means that you can have items sent to your home site for collection. We also buy e-resources to provide anytime and anywhere access to information.
- Library Services Customer Services Group are considering this feedback alongside other feedback, to make further recommendations.
- Your feedback has helped to shape our Library and Academic Support Strategy and our service planning.
You agreed we meet or exceed your expectations on:
- Library staff teaching me how to find information
- Library staff who are consistently courteous
- Library staff who instill confidence in users
- Library staff who deal with users in a caring fashion
- Library staff who understand the needs of their users
- A library Web site enabling me to locate information on my own
- Space for group learning and group study
You said we do not meet your expectations on:
- Adequate hours of service
- Quiet space for individual work
- Modern equipment that lets me easily access needed information
- A haven for study, learning, or research
For more information you can read the full report Library Services LibQUAL 2016 [pdf]
Thanks again to you all for your feedback. This helps us to be the best we can be. Please feel free to tell us what you think in our spaces, or online. To get in touch please see our Contact us page or visit our Tell us web pages.
Opening hours for the period 20 March to 17 April 2016 are now available on the Library Services web pages. Please visit http://www.arts.ac.uk/study-at-ual/library-services/opening-hours-and-locations/ and choose individual locations for precise opening times; or a PDF Opening_Hours_Easter_2017 is also available to view. Due to building works Camberwell Library will be closed completely until the start of the Summer Term.
All Libraries, Learning Zones and the Archives and Special Collections Centre will be closed from Friday 14 April to Monday 17 April inclusive.
HE term time opening hours resume on Tuesday 18 April.
All Libraries, Learning Zones and the ASCC will also be closed on Monday 1 May and Monday 29 May for the Bank Holidays.
Following the very successful Introduction to Photogrammetry session during the 2016 library staff conference when some library colleagues were guided by Louisa Minkin and Elizabeth Wright and their students to produce models of the soon to be abandoned LCF library space, CSM library staff collaborated with CSM MA Fine Art students, technicians and course leaders to create 3D models of interesting library items.
For instance Visionaire no 33 (touch) was transformed into an animated flying object, allowing the viewer to pan 360 degrees, and zoom into the lattice metal box with its furry pony skin content https://skfb.ly/6orx7.
The students were keen to chose the objects themselves from the library stock and special collections. Some of their choices were unexpected, for instance this mouldy book from the CSM library graveyard was given a new lease of life https://skfb.ly/66ttS.
The techniques involved in creating a three dimensional model are complex and required expertise, and time for experimenting of the students, technicians and lecturers. The photographic capture and processing, some with specialist equipment and set-up, took several sessions lasting several weeks.
Anna Dölling, CSM library
A new guide has been created called Trend Forecasting. This guide brings together all the books, journals, physical trend forecasts and databases that UAL Library Services has on trends and forecasting.
The new guide is organised into sections such as Design, Materials, Consumer Research, Fashion Buying and Retail Marketing to make it easier for you to find the information you want.
If you have any suggestions for further additions to this guide, please use ask – Library Services.
Jenny Lelkes – LCF Library
The Museum of Transology opened on the 20th of January and will run until the 22nd of April at the Fashion Space Gallery at London College of Fashion. It boasts the largest collection of trans artefacts ever displayed. Over 120 items were donated to curator E-J Scott; attached to each are handwritten recollections and stories from the contributors. These artefacts demonstrate a multitude of unique, powerful and personal perspectives that dispute the notion that gender is fixed and determined by biology. Photography, documentaries and texts are also displayed to create a rich and informative tapestry of contemporary trans communities.
The exhibition aims to counter trans erasure within the heritage sector while also increasing visibility and confidence within the trans community. The personal is the political as the touching honesty and humour that unfolds through the exhibition diminishes the offensive fetishisation and spectacle imbued on trans bodies from normative onlookers. Curator E-J Scott hopes that the exhibition ‘makes every visitor think about what their own gender really means to them, and helps free us all from any constraints that limit who we are, who we can be and what we can achieve.’
Justyna Burzynska – LCF Library
 Wonderland, ‘INTERVIEW: MUSEUM OF TRANSOLOGY’, Wonderland, 2017
http://www.wonderlandmagazine.com/2017/01/interview-transology/ (accessed February 2nd 2017)
For the third consecutive year, the three CCW libraries host parallel exhibitions under the common banner of ‘In house’ during the second half of the Spring Term. ‘In House: staff and student work from our collections’ presents 3 exhibtions this year, between 20 February and 11 March 2017: ‘Two decades of MA Book Arts at Camberwell’ at Chelsea College of Arts Library, ‘From A to Z: the Art Ephemera Collection’ at Wimbledon College of Arts Library, and ‘At work: photographs of students in and out of the studio (1900-1960s)’ at Camberwell College of Arts Library.
Installation view, Chelsea
The exhibitions, curated by Jan Morgan and Gustavo Grandal Montero, highlight special collections material related to staff and students from one college, to be displayed at another: the display at Chelsea focuses on archival material from the College Archive, Camberwell College of Arts Library, a selection of experimental degree show catalogues, invitations, cards and other material produced by the students of the MA Book Arts course at Camberwell, the oldest specialist postgraduate degree in the UK on its subject, established 21 years ago in 1996.
Installation view and detail, Chelsea
The display at Wimbledon highlights the Art Ephemera Collection, part of the Special Collections at Chelsea College of Arts. The collection includes a large range of printed items such as clippings, press releases, reviews, private view cards, artists’ statements, CVs, invitations, correspondence and posters relating to artists and galleries. It is constantly being added to and is a source of information on new and lesser known artists, and the gallery scene in the UK, from 1950 to date. It is primarily comprised of British ephemera, with a small selection of international material. London-based artists and galleries are particularly well represented, and Chelsea College of Arts staff, students and alumni are pro-actively collected. Current size of the collection is approximately 30 linear metres, with many thousands of individual artists represented, of which ca. 700 are listed (those with more than 5 items of ephemera). Collected as primary sources of information (images and historical data), in many cases the sole existing ones, they are also valuable as artefacts, for their material qualities, and often used as such in exhibitions.
Two specific files have been selected for this display: the Roger Ackling Ephemera File of printed ephemera related to Ackling (b. 1947, London, d. 2014), artist and teacher at Chelsea College of Arts from the early 80s until 2012; and the ‘Z’ Miscellaneous Ephemera File, uncatalogued printed ephemera by artists whose surname starts with this letter (and with less than 5 items in the collection).
Installation detail, Wimbledon
The third CCW libraries parallel exhibition, held at Camberwell, consists in a selection of historical photographs from the Archive at Wimbledon College of Arts Library showing students at work in the studio and also out on location, between 1900-1960s, including: students painting Bible scenes at St Marks Church Wimbledon in the 1950s; students sculpting from the figure 1950s & 60s; a photograph of Freda Skinner 1964, Head of Sculpture at Wimbledon School of Art 1945-71; a drawing class for female students in 1904 (no live models were employed at this stage so the women had to draw from casts); Murals of the Dunkirk evacuation painted by students 1943-44 at the British Legion Hall, British Restaurant, Kingston Road Wimbledon; Wimbledon Children’s Public Library murals painted by students 1947-48.
Installation view and detail, Camberwell
Jan Morgan and Gustavo Grandal Montero
PINHOLA is an installation by Wimbledon College of Art Yr1 Print and Time Based Media students: Alexander Campbell-Gray, Panamá Díaz Fernández and Isabella Squizzato. Throughout the Library this installation is partially discovered by chance encounter or fully excavated by the curious explorer.
Campbell-Gray, Fernández and Squizzato have asked students to select a book from the Library and use it as inspiration to create a series of Pinhole photographs. These photographs have been packaged with a love poem and returned to the books, which have been returned to the shelves. Throughout the next few weeks clues have been left in the Library to disclose the location of these packages. After this point discovering the packages will fall into chance encounters, over the course of days, weeks or years. Over time Library Staff will become the sole custodians of the PINHOLAs locations until all photographs are discovered and find new homes with the readers.
By Mindy Lee, Library Assistant at Wimbledon and independent Artist and Curator
Into the Archive
Archives and special collections activities at UALFind out more
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